New Hung Hom platform gets mixed reviews on first day

A new MTR platform in Hung Hom for the Tuen Ma line has begun operation, with some users complaining it’s taking longer for them to switch between different lines but others saying direction signs are quite clear to follow.

Passengers who want to switch between the East and West Rails now have to pass through the concourse first, instead of having to just walk across to the opposite side on the same platform.

One passenger found the new arrangement troublesome.

“In the past you just had to walk across, now you have to walk a lot more… it takes me at least seven to eight minutes,” he complained, adding that he’s worried it’d make him miss his trains.

But another passenger said everything’s fine.

“The direction signs are very clear, previously when we enter [the station] the East and West rail share the same escalator to their shared platform, now the lines are separated and I think it’ll be clearer, and there’s a smaller chance to catch the wrong train,” he said.

One railroad fan said he was delighted that he now gets to wait for the trains on the West Rail and the upcoming full Tuen Ma Line, which will be opened next week, on an air-conditioned platform.

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