Tanker trucks are parked near the entrance of Colonial Pipeline Company on May 12, 2021, in Charlotte, NC. Several gas stations in the Southeast reported running out of fuel, primarily because of what analysts say is unwarranted panic-buying among drivers, as the shutdown of a major pipeline by hackers entered its fifth day. (CHRIS CARLSON / AP)
Washington was running out of gasoline on Friday, even as the country’s largest fuel pipeline network ramped up deliveries following a cyberattack and US officials assured motorists that supplies would return to normal soon.
The six-day Colonial Pipeline shutdown was the most disruptive cyberattack on record. Widespread panic buying continued two days after the pipeline network restarted, leaving filling stations across the US Southeast out of gas.
With more Americans taking road trips as pandemic restrictions ease, pump prices are at their highest in years. The average national gasoline price has climbed to almost US$3.04, the most expensive since October 2014, the American Automobile Association said.
Most of these states/areas with outages have continued to see panicked buying, which is likely a contributing factor to the slow-ish recovery thus far … It will take a few weeks.
Patrick De Haan, tracking firm GasBuddy
As politicians discussed legislation to improve cyber defenses, more gasoline stations shut down in the capital city of the world's largest oil-consuming nation.
On Friday gas station outages in Washington climbed to 88 percent from 79 percent the day before, tracking firm GasBuddy said. President Joe Biden assured motorists supplies should start returning to normal by this weekend.
"Most of these states/areas with outages have continued to see panicked buying, which is likely a contributing factor to the slow-ish recovery thus far," said GasBuddy's Patrick De Haan. "It will take a few weeks."
Colonial Pipeline announced late Thursday it had restarted its entire pipeline system linking refineries on the Gulf Coast to markets along the eastern seaboard.
ALSO READ: Colonial Pipeline slowly restarts as Southeast US scrambles for fuel
On Friday evening, the pipeline was shipping at normal rates based on shipper nominations, a spokeswoman for Colonial said.
Some states experienced modest improvements but still had a lot of gasoline outages. Some 65 percent of gas stations in North Carolina were without fuel, while in Virginia, South Carolina and Georgia just under 50 percent were empty, GasBuddy said.
A fuel tanker driver delivers a 9000 gallon load of fuel at the Sheetz in Raleigh, NC on May 13, 2021. Operators of the Colonial Pipeline say they began the process of moving fuel through the pipeline again on Wednesday, six days after it was shut down because of a cyberattack. (TRAVIS LONG / THE NEWS & OBSERVER VIA AP)
Overall, some 14,144 gas stations were experiencing outages, down from a peak of 16,200, GasBuddy said on Friday afternoon.
In Washington, DC, Dennis Li was stuck on Friday at a Sunoco gas station that was out of fuel. He had tried to find gas at four stations during the day, with no luck.
Some states experienced modest improvements but still had a lot of gasoline outages. Some 65 percent of gas stations in North Carolina were without fuel, while in Virginia, South Carolina and Georgia just under 50 percent were empty, GasBuddy said
ALSO READ: Key US pipeline remains days from reopening after cyberattack
"I'm running on empty to the point where I don't want to drive anymore," said Li, who is from Annapolis, Maryland.
Minutes before the last of four stations ran out of gas on River Road in the Washington suburb of Bethesda, Maryland, drivers were mostly calm. Still, some were shocked to hear about the shortage.
Nicholas Swann had driven from his home in the Adams Morgan neighborhood of Washington to Bethesda to get gasoline, where the wait at the Shell station was 15 minutes.
"We were originally going to drive out to the beach this weekend but we don't know if we will, because I can't make it there and back on one tank of gas," Swann said.
Regulators, refiners react to outage
The hacking group blamed for the attack, DarkSide, said it had hacked four other companies including a Toshiba subsidiary in Germany.
Colonial Pipeline has not determined how the initial breach occurred, a spokeswoman said. The privately held company has focused on cleaning its networks, restoring data and reopening the pipeline.
Colonial has not disclosed how much money the hackers were seeking or whether it paid. Bloomberg News reported that it paid nearly US$5 million to hackers.
US lawmakers reintroduced legislation to support efforts by the Department of Homeland Security to secure pipelines and pipeline facilities from cyberattacks.
Washington issued shipping waivers allowing US refiners Valero Energy Corp and Citgo Petroleum to use foreign-flagged vessels to move gasoline and diesel from the US Gulf Coast to East Coast ports.
Gulf Coast refiners that send fuel to market through the Colonial Pipeline have cut production because they have been unable to move gasoline, diesel and jet fuel through the line.
To speed delivery of fuel supplies, four states and federal regulators relaxed restrictions on fuel truck drivers.
In Georgia, one of the states worst hit by the outages, fuel delivery companies struggled to get supplies to gasoline stations.
"I don't think we've seen the end of this by any stretch of the imagination," said Deborah Latham, 67, who owns petroleum delivery company Georgia Tank Lines in Doraville, Georgia. She and her 40 drivers serve fuel stations all around metro Atlanta, including large sellers such as Kroger and QuikTrip.
READ MORE: Pipeline outage causes US gas supply crunch, panic buying
“We’re delivering what little fuel we can get our hands on,” Latham said. “But it takes three times longer to get it because of the (tanker truck) lines, and then at the stations, cars don’t get out of the way of our trucks so we can drop off fuel.”
